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Pak Health Centre
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To view, print or save our practice booklet click here (DOCX, 1.05MB)

Key Information

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BBC Health News
  • Prostate cancer trial: Radiotherapy doses can be cut safely29 Sep 2023 22:05Experts say the findings could lead to "enormous change" in the way the treatment is delivered.
  • Nottingham University Hospitals Trust failed to send 400,000 letters29 Sep 2023 16:12A former employee told the BBC there was a lack of responsibility over a new computer system.
  • Law will let young people find sperm donors29 Sep 2023 12:31People born using a sperm or egg donor will soon be able to find their biological parents' identities.
  • Write off student loans to stop NHS staff leaving in England, experts say28 Sep 2023 01:45Think tank wants financial incentive to keep NHS nurses, midwives and physios in England for 10 years.
  • Millions wrongly labelled with penicillin allergy, pharmacists warn28 Sep 2023 10:41Many people are needlessly avoiding the most common antibiotics, which are the most effective.
  • Stowmarket double cancer survivor, 21, backs leukaemia campaign29 Sep 2023 06:28Jake Andrade has had a rare type of the blood cancer twice since he was 13-years-old.

Suggestions Comments And Complaints

Pak Health Centre is constantly striving to improve the services we provide to you, and we welcome any comments or suggestions that can help us to do so. To provide your feedback, please use our secure online form, or write to us by e-mail or post.

Pak health centre aims to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know. Your GP, our Supervisors, Practice Manager or our reception staff will be happy to help.

Occasionally you may be unhappy about something that has happened or about your treatment. If this is the case please feel free to speak or write to our Complaints Lead, Rashmi Thaman, in confidence if you feel this is necessary by completing the form below.

In the majority of cases, concerns can be resolved in-house quite easily. However, if you feel we have not dealt with the issue and you wish to go further, you may contact Patient Advice and Liaison Service (PALS) which can help resolve issues before they become formal complaints.

What is PALS (Patient Advice and Liaison Service)? - NHS (www.nhs.uk)

We will then endeavour to put the matter right. If you feel that this has not satisfactorily resolved the problem, you can approach the Parliamentary and Health Service Ombudsman to review your case (www.ombudsman.org.uk).

Suggestions & Comments

The practice has a post box in the patient waiting area on the wall where patients can complete a Comments & Suggestion slip and post it anonymously. These slips are collected by our staff and discussed at the practice meetings.  

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Pak Health Centre

38 Alum Rock Road, Saltley, Birmingham, B8 1JA

  • 0121 3273926 / 3281370
© Neighbourhood Direct Ltd  2023
Website supplied by Oldroyd Publishing Group

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Travel
Insurance
Local Services
Macmillan
Cancer Support
Motability
Your Service
Here