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Pak Health Centre
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BBC Health News
  • Taurine may extend life and health, scientists find08 Jun 2023 19:00Researchers say the nutrient may be an "elixir of life" but warn against buying it until more research is done.
  • Puberty blockers to be given only in clinical research09 Jun 2023 19:59NHS England says the drugs will only be prescribed for those signed up to a clinical research programme.
  • NHS struggling to provide safe cancer care, say senior doctors08 Jun 2023 10:45Staff shortages are driving up waiting times in all four UK nations, the Royal College of Radiologists says.
  • Unite announces further ambulance and hospital staff strikes09 Jun 2023 16:31Strike action by Unite union members is announced in an ongoing dispute over pay.
  • Heat health alert as parts of UK set for 30C09 Jun 2023 07:18Parts of the country are predicted to be hotter than Marbella, Ibiza and Tenerife in the coming days.
  • Glastonbury: Disposable vapes added to 'what not to bring' list08 Jun 2023 17:57The festival extends its "reduce, reuse, recycle" slogan to "environmentally hazardous" e-cigarettes..

Suggestions Comments And Complaints

Pak Health Centre is constantly striving to improve the services we provide to you, and we welcome any comments or suggestions that can help us to do so. To provide your feedback, please use our secure online form, or write to us by e-mail or post.

Pak health centre aims to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know. Your GP, our Supervisors, Practice Manager or our reception staff will be happy to help.

Occasionally you may be unhappy about something that has happened or about your treatment. If this is the case please feel free to speak or write to our Complaints Lead, Rashmi Thaman, in confidence if you feel this is necessary by completing the form below.

 

In the majority of cases, concerns can be resolved in-house quite easily. However, if you feel we have not dealt with the issue and you wish to go further, you may contact Patient Advice and Liaison Service (PALS) which can help resolve issues before they become formal complaints.

What is PALS (Patient Advice and Liaison Service)? - NHS (www.nhs.uk)

We will then endeavour to put the matter right. If you feel that this has not satisfactorily resolved the problem, you can approach the Parliamentary and Health Service Ombudsman to review your case (www.ombudsman.org.uk).

Suggestions & Comments

The practice has a post box in the patient waiting area on the wall where patients can complete a Comments & Suggestion slip and post it anonymously. These slips are collected by our staff and discussed at the practice  meetings.  

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Pak Health Centre

38 Alum Rock Road, Saltley, Birmingham, B8 1JA

  • 0121 3273926 / 3281370
© Neighbourhood Direct Ltd  2023
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Travel
Insurance
Local Services
Your Service
Here
Motability
Macmillan
Cancer Support